Start here
Online Presence Audit
A full review of how customers find and see your store online: social media, Google, reviews, listings, your website and your brand. You get a written report and a prioritized fix list you can act on, with or without us.
One-time price
$300
Sign a monthly package and the full $300 is credited toward your first month. Follow-up audits are $100 each.
What we review
Everywhere a customer looks
Social media
Facebook, Instagram, TikTok and Discord: profiles, posting rhythm, engagement and what’s working.
Google Business Profile
Categories, hours, photos, products, posts, and whether you show up for the searches that matter.
Reviews
Your rating, how many you get, how you reply, and what customers say about you.
Listings and maps
Your name, address, phone and hours on Apple Maps, Bing, Yelp and Facebook. Mismatches cost you visits.
Your website
Whether people can find hours, events, directions and how to contact you on a phone in five seconds.
Brand and competitors
Logo, photos and voice across every channel, and how you compare to the stores nearest you.
What you get
A plan, not a pile of findings
Written report
A detailed report with a numbered score for each area, plus everything we found, channel by channel, in plain English with screenshots.
Prioritized fix list
What to fix first, starting with your top 5 quick wins that you or your staff can act on right away.
Competitor snapshot
How your online presence compares to the stores customers compare you to.
Walkthrough call
We go through the report together so every recommendation makes sense.
How it works
Four steps
Request
Send the form below. We’ll reply within one business day.
Share your links
Your website, social accounts and anything you already know is broken.
We dig in
We review every channel and write up what we find.
Review together
We walk through the report. The $300 is credited toward your first month if you sign a monthly package.
FAQ
Questions store owners ask
Do I need a website for the audit to be useful?
No. Plenty of stores run on Facebook and Google alone. The audit covers what you have and tells you whether a website is worth it for you.
Do I need to give you passwords?
No. Everything we review is what your customers can see. Passwords only come up if you hire us for ongoing work.
How long does it take?
We’ll confirm a delivery date when we schedule it, based on how many channels your store is on.
Can I make the fixes myself?
Yes. The fix list is written so you or your staff can work through it. If you’d rather hand it off, that’s what the monthly packages are for.
How does the $300 credit work?
If you sign a monthly package after the audit, the full $300 comes off your first month’s invoice.
Can I get another audit later?
Yes. Follow-up audits after your first one are $100 each, and every monthly package includes a monthly Online Presence Audit report.
Request your audit
Let’s see what customers see
Tell us about your store and where it shows up online. We’ll reply within one business day to schedule your audit.
- One-time price: $300
- Credited toward month one with a monthly package
- Follow-up audits: $100 each